Privacy policy

Privacy Policy
Last updated: 06/15/2025

This Privacy Policy explains how Christmas-usa (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, interact with, or make a purchase from christmas-usa.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. PERSONAL INFORMATION WE COLLECT

a. Information You Provide
• Name, shipping/billing address, phone number, email
• Payment and order details
• Account login credentials
• Messages sent via contact forms or email

b. Automatically Collected Information
• IP address and device information
• Browser type, OS, and referring URLs
• Pages visited, time spent, click behavior
• Cookies and similar tracking technologies

c. Third-Party Sources
• Payment processors (e.g., Shopify Payments)
• Marketing and analytics platforms (e.g., Meta, Google Analytics)
• Ad services and campaign tools

2. HOW WE USE YOUR INFORMATION

We use your personal data to:
• Process and ship orders
• Provide customer service
• Communicate about your orders or promotions
• Improve website performance and content
• Analyze visitor behavior and traffic
• Comply with legal requirements
• Detect fraud or misuse of our Site
• Issue refunds in the form of store credits (digital gift cards), valid for 7 days, in accordance with our Refund & Returns Policy

3. COOKIES & TRACKING

We use cookies and pixels to:
• Save your preferences
• Measure site traffic and performance
• Personalize user experience and marketing
• Track ad effectiveness

You can disable cookies in your browser. Some features may not work properly if you do. Learn more at: shopify.com/legal/cookies.
We honor Global Privacy Control (GPC) signals where legally required.

4. DISCLOSURE OF INFORMATION

We may share your data with:
• Shipping and fulfillment providers
• Advertising and marketing partners
• Legal authorities, when required
• Affiliates or acquirers in the event of a sale/merger

We do not sell sensitive personal information or use it to infer protected characteristics.
In the last 12 months, we may have disclosed identifiers, order data, and site usage data for business purposes.

5. YOUR PRIVACY RIGHTS (CCPA, GDPR, ETC.)

Depending on your location, you may have the right to:
• Access the data we hold
• Request deletion or correction
• Receive a copy (portability)
• Opt out of targeted advertising and of “sale”/“sharing” where applicable
• Withdraw consent or limit processing
• Appeal privacy-related decisions

To exercise your rights, contact us at info@christmas-usa.com. We may need to verify your identity. You may also authorize an agent to submit a request on your behalf.

Please note: Refunds and returns are processed strictly according to our Refund & Returns Policy, which provides store credit (digital gift cards) valid for 7 days from issuance.
We will not discriminate against you for exercising these rights.

6. CHILDREN'S PRIVACY

Our Site is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, contact us for deletion.

7. DATA SECURITY & RETENTION

We use industry-standard measures to protect your data. However, no method is 100% secure. Please use caution when sharing sensitive information.
We retain personal data only as long as necessary for business, legal, or operational reasons (e.g., fulfilling orders, handling disputes, or processing refunds/store credits).

8. INTERNATIONAL USERS

If you are located outside the U.S., your data may be transferred to and processed in the United States. We apply safeguards (e.g., Standard Contractual Clauses) when required by law.

9. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page, with the “Last updated” date revised accordingly.

11. CONTACT

For questions or privacy-related requests, contact us at:
Email: info@christmas-usa.com